No Upfront Payment & Booking
Your visit starts with a clear plan.
Explore the booking steps and the details to confirm with our team before arranging your visit.
Make room for your new smile.
A simple guide to the conversations and confirmations that help you plan your visit.
Get in touch
Tell the team about your goals, preferred dates and any questions.
Review your plan
Request a personalised written quote and discuss the proposed treatment scope.
Confirm the details
Agree on appointment dates and clarify payment and booking conditions.
Prepare for your visit
Check your appointment confirmation and coordinate any travel arrangements.
Know what happens, and when.
Use these checkpoints to clarify the payment schedule for your individual booking.
| Stage | What to confirm | Payment terms |
|---|---|---|
| First enquiry | Whether consultation or assessment fees apply. | Confirm with the team |
| Appointment booking | Whether an advance payment is required and when a booking becomes confirmed. | Confirm with the team |
| Clinical assessment | The final treatment scope, updated quote and any assessment charges. | Confirm with the team |
| Treatment appointments | Payment dates, accepted methods, currency and any staged payments. | Confirm with the team |
Understand “no upfront payment”.
Ask which bookings this arrangement applies to and have the conditions explained in writing before making plans.
- Applicable treatments and booking types
- Any exceptions or advance payment requirements
- Separate accommodation, transfer and travel arrangements
The applicable payment and booking conditions must be confirmed for your individual plan.
The details worth keeping together.
Keep these items in your written plan so you can refer to them throughout your visit.
Written quote
Treatment scope, materials and itemised costs.
Appointment confirmation
Confirmed dates, location and contact details.
Visit schedule
Planned appointments and any return visits.
Payment arrangements
Methods, currency and payment schedule.
Quote validity
How long the quote applies and what may change it.
Changes & cancellations
Notice requirements and any applicable charges.
A little clarity before you travel.
Plan my visitDo I need to pay a deposit?
Ask the team whether your booking requires any advance payment and whether exceptions apply. Request the applicable terms in writing.
When is my appointment confirmed?
Submitting a form starts an enquiry. Ask the team for written confirmation of your appointment dates and any requirements to complete your booking.
Can I change my dates?
Contact the team to discuss availability, notice requirements and any costs before changing your travel arrangements.
What are the cancellation conditions?
Request the cancellation and refund conditions for your individual booking before confirming. Check separate terms for any travel or accommodation arrangements.